FAQ

Who is Uurna suitable for?

Uurna is designed for storing and burying cremated remains. It can also be used to hold ashes temporarily before scattering, or for scattering itself. The urn is sized to hold the ashes of an adult. If not buried, it can be reused, for example as a shared family urn, or kept as a keepsake.

Can you deliver Uurna directly to a funeral home?

Yes, we can ship Uurna either to your home address or directly to a funeral home. However, note that the package will be shipped to the nearest Parcel Locker. Please confirm the arrangement with the funeral home in advance. If you order to any address other than your own, include the deceased’s name or another identifier in the order notes.

How long does delivery take?

We aim to ship as quickly as possible, usually within 1–3 business days depending on stock and order volume. In any case, orders are dispatched within five business days.

What does delivery cost?

Domestic shipping is free of charge within Finland. For international delivery, please contact us by email. Online orders outside Finland will open in early 2026.

We plan to scatter the ashes rather than bury them. Is Uurna suitable for this?

Yes. Uurna is well-suited for scattering ashes, as the locking mechanism allows it to be opened and closed easily, even multiple times if needed. If the ashes are scattered or buried without the urn, Uurna can remain as a keepsake or be reused. Store it in its box to minimize the effects of sunlight and humidity.

Can I buy Uurna directly from your online shop, or only through a funeral home?

You can order directly from our online shop. You may bring it to the funeral home yourself, or we can ship it directly to the address of your choice, such as a funeral home.

Can I keep Uurna at home?

Yes, you may temporarily keep the ashes at home in Uurna. However, by law the ashes must be buried or scattered within one year of cremation. The final resting place must be specified when collecting the urn with ashes from the crematorium.

Can I order Uurna in a custom color outside the standard collection?

Please contact us at info@uurnauurna.com. Unfortunately, not all colors are possible due to the natural qualities of the wood and the dyeing method. We also cannot guarantee that the exact shade will match a color chart, as the wood itself affects the depth of tone.

Can I purchase Uurna for myself in advance?

Absolutely. One of the guiding ideas behind Uurna has been that anyone should be able to choose their final object for themselves. In such cases, we recommend informing your loved ones so they are aware of your wishes.